Cancel/Change Order Policy

To ensure a smooth transaction, please review your order carefully before submitting. If you need to cancel or modify your order, you must do so within 4 hours of purchase. After this window, orders may have already been processed for shipment and cannot be modified or canceled.

How to Cancel or Change Your Order:

• Contact Us Promptly:
  Reach out to us as soon as possible via our Contact Us page or by emailing support@onesimpler.com. We will do our best to accommodate your request if it falls within the 4-hour timeframe.
• Important Reminder:
  Please double-check that your delivery address is accurate and complete before placing your order. OneSimpler is not responsible for issues that arise from incorrect or incomplete addresses provided at checkout. If an order is returned due to an inaccurate address, you may be liable for additional shipping charges.

If you have any questions or need further assistance regarding your order, feel free to contact our customer service team during our support hours:

• Phone: +1 (863) 274-8257
• Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday

Your satisfaction is important to us, and we are here to help ensure that your shopping experience with OneSimpler is as seamless as possible.